Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at rrtronicscreations@gmail.com. Please note that returns will need to be sent to the following address: 82 Aspire Drive, Kissimmee, Florida, 34747
If your return is accepted, You will be responsible for paying the return shipping costs unless the item was damaged or incorrect. If a return label is provided, the cost may be deducted from your refund.
You can always contact us for any return question at rrtronicscreations@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at rrtronicscreations@gmail.com.
Return & Refund Policy
Thank you for shopping at RRtronicscreations. We want you to love your purchase, but if something isn’t right, we’re here to help.
📦 Returns
We accept returns within 30 days of delivery. To be eligible for a return:
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The item must be unused, in the same condition you received it, and in its original packaging.
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Proof of purchase (such as an order number or receipt) is required.
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Items that show signs of use or damage may not be eligible for return or may be subject to a partial refund.
Please contact us at rrtronicscreations@gmail.com to initiate a return. Once your request is approved, we’ll provide return instructions.
🚫 Non-returnable items include:
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Custom-made or personalized items
💰 Refunds
Once we receive and inspect your return, we’ll notify you of the status of your refund.
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If approved, your refund will be processed to your original payment method within 5–10 business days.
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Shipping costs are non-refundable unless the return is due to our error (e.g., wrong item sent or defective product).
🔁 Exchanges
We only replace items if they are defective or damaged. If you need an exchange, contact us at rrtronicscreations@gmail.com.
📮 Return Shipping
You will be responsible for paying the return shipping costs unless the item was damaged or incorrect. If a return label is provided, the cost may be deducted from your refund.
If you have any questions about our return and refund policy, feel free to contact us at rrtronicscreations@gmail.com.